This training programme will expand managers’ knowledge and understanding of the role played by Non-Technical Skills and Human Factors in successful people management.

Non Technical Skills for Managers: Key Features

  • The significance of human error in rail accidents and incidents
  • The role of attention, vigilance and situational awareness in individual safety performance
  • The risks presented by lifestyle factors
  • How humans receive and process information in order to make decisions.

And through this, your delegates will:

  • Improve their situational leadership and management performance
  • Gain a powerful and effective command of their communication style
  • Strongly improve their decision making and problem solving abilities
  • Confidently manage anger and conflict

Duration: 3 Days

Number of participants: 6–8

Contact us now to find out how our Human Factors and Non Technical Skills programmes
will benefit your business.
Tel: 0845 2600 126