Managing Change

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

Creating highly skilled managers with the ability to successfully lead others through change, avoiding the confusion and uncertainty that often accompanies these processes. Pressure and stress for staff will be reduced and staff will be more co-operative and willing to adapt to new initiatives enabling organisational growth and development.

Overview:

The focus is on providing participants with the fundamental concepts to support and integrate their staff through the process of change. This is achieved through a thorough understanding of these transition times and the pitfalls to be expected and avoided, along with enhanced interpersonal skills to guide others through the sometimes threatening and challenging circumstances of change.

Participants will develop an understanding of:

• Why change is unsettling for everyone to varying degrees.
• Why change often stalls in organisations.
• How to handle cynicism, fear and resistance.
• How their own attitude is decisive in helping their team to cope with change.
• The stages of change and their corresponding role in each stage.

Participants will learn key skills to:

• Assess and monitor the evolution of the change process
• Develop strategies to support staff through change
• Provide direction and clarity for all
• Build trust and lead by example
• Encourage staff to take personal responsibility and fulfil their role to achieve the planned changes.

Public Sector

• Coaching Skills
• Communicating with Teams
• Communication & Interpersonal Skills
• Dealing with Difficult Employees
• Dealing with Stress for Managers
• Dealing with Stress for Staff
• Emotional Intelligence
• Leadership Skills
• Managing Change
• Performance Management
• Personal Development for Managers
• Personal Development for Staff
• Programme Management
• Project Management
• Team Building & Development
• Team Development
• Time Management