Rail Sector

For Train Drivers

Recruitment & Selection

• Recruitment & Selection of Drivers, DTMs

Drivers in Training

• Introduction to Human Factors Course

Drivers Recently Passed Out

• Introduction to Human Factors Course

Performance Improvement and Error Reduction for Drivers

• Driver Support Programme
• 3-Year Skills Update
• DSP Follow-Up Day
• One-to-One Development (tailored to individual)

Dealing with Trauma

• arcadia-trauma-management-workshops
• Individually Tailored Counselling for Drivers after Trauma

Driver Instructors

• Enhancing Communication Skills and Conflict Management
• Human Factors Course
• Stress Management
• Training and Coaching Skills

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For Managers

DTMs, CTMs and Depot Managers

• Coaching Skills
• Enhancing Communication When Managing People
• Stress Management
• Emotional Intelligence
• Human Factors Course

General Management

• Developing Leadership Skills
• Emotional Intelligence
• Performance Management
• Stress Management
• Managing to Motivate
• Time Management
• Creative Problem Solving Techniques
• Change Management
• Performance Coaching Skills
• Executive Coaching

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For Other Rail Staff

Conductors / Guards

• Recruitment and Selection for Conductors and Guards
• Communication and Conflict Management
• Stress Management
• Human Factors

Admin Staff

• Stress and Time Management
• Creative Problem Solving Techniques
• Developing Managerial Skills

Team Workshops

• Team Development

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Bespoke Training Service

• Development and Delivery of Bespoke Training to address specific needs.

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Consultancy

• Change Implementation: Analysis, Design, Develop, Deliver.

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