Time Management

Target Audience:

Members of staff.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

A reduction in the amount of time wasted at work, along with a reduction in the interpersonal tensions and stress reactions that often accompany it. More effective employees can then devote essential time to planning long-term improvements, instead of ‘fighting fires’ all the time. Participants’ self-awareness and self-esteem is increased as they feel they are more ‘in control’ and can take charge of their work day.

Overview:

This course builds awareness of fundamental time management principles and provides practical strategies that reduce time wastage at work, on an individual level as well as from a team perspective. Participants learn a more effective use of time through the ability to plan and organise activities and to handle the human dimensions associated with time usage.

Participants will develop an understanding of:

• The essential strategies for effective time management.
• What their personal time-wasters are and how to deal with them.
• The importance of creating time to think, plan and organise tasks in advance.
• The human element of time management.
• The Golden Rules of assertiveness.

Participants will learn key skills to:

• Handle interruptions and the demands of others.
• Beat procrastination and other time-wasting mental habits.
• Create and continually monitor a time management plan.
• Flexibly respond to challenging and changing situations.
• Apply stress management techniques when external factors take over.

Team Development

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To equip managers and team leaders with both fundamental and innovative strategies which enable them to develop and grow existing teams. Participants will be able to challenge the status quo and the ineffective communication habits that often set in with existing teams, in order to create a more cohesive and motivated team than before.

Overview:

The emphasis will be on practical analysis of the current team situation, with the learning of tools and strategies to improve on the current situation be it from a performance point of view or a people point of view, or both. Participants will learn not to be held back by the current team’s ‘history’, but rather break through existing patterns of behaviour, their own and that of their team members.

Participants will develop an understanding of:

• How to develop and implement a new vision for the team
• The range of intervention styles to be adopted according to the needs of the situation.
• How their attitude unawarely influences the outcome of every interaction with team members.
• Their own communication and team-management style.
• Their individual team members’ needs and expectations.

Participants will learn key skills to:

• Involve team members in re-shaping their roles and the overall direction of the team.
• Redesign effective and meaningful communication systems.
• Influence the attitudes and expectations of the team towards these changes.
• Nurture and guide team members towards the new goals.
• Develop conflict resolution strategies and assertively handle tough feelings that may come up due to the changes.

Team Building & Development

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To equip managers and team leaders with both fundamental and innovative strategies which enable them to create effective teams. Participants will be fully equiped to take on a newly formed team or even put one together from scratch, and prepared to take from the very beginning the important steps needed to ensure that the various team members’ strength gel and complement each other.

Overview:

The emphasis will be on practical theories of team leadership, task setting and team composition that can be applied to build highly motivated and productive teams. Participants will get a chance to examine their own ‘baggage’ in terms of negative team experiences and dealing with ‘difficult’ people, so that these can be learnt from and put aside.

Participants will develop an understanding of:

• How to develop and implement a vision for the team
• The range of intervention styles to be adopted according to the needs of the situation.
• How their attitude unawarely influences the outcome of every interaction with team members.
• Their own communication and team-management style.
• Their individual team members’ needs and expectations.

Participants will learn key skills to:

• Provide individuals with a clear role and direction within the overall framework of the team.
• Put in place effective and meaningful communication systems.
• Influence the attitudes and expectations of the team.
• Nurture and guide team members to be able to work together well.
• Develop conflict resolution strategies and assertively handly new or difficult team members.

Project Management

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To give managers who are either already involved in project management or will occupy key positions in the future, the opportunity to delve into the responsibilities attached to the design, implementation and evaluation of projects. As a result, managers will be more confident and motivated to take responsibility and authority, maximising their chances to lead future projects to fruition.

Overview:

This course outlines the vital steps taken by different stakeholders during the course of a project to ensure high performance and a successful outcome. Managers become familiar with the different phases of a project and the opportunities and traps that arise at each level. They also get a chance to evaluate the development and outcome of past projects in order to learn from their own and others’ experiences.

Participants will develop an understanding of:

• What makes or breaks high performance projects.
• The full project cycle and how to distinguish between the different phases.
• Project management terminology.
• The importance of leveraging project stakeholders and potential partnerships.
• Their options in terms on getting their team on board.

Participants will learn key skills to:

• Define inspiring project outcomes.
• Generate innovative and creative ideas that both complement and fit in with organisational vision and culture.
• Model leadership and good team management skills.
• Get things back on track when necessary.
• Transfer experience and knowledge gained from one project to another.

Programme Management

Target Audience:

Members of staff.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To give employees the resources needed to meaningfully participate in the delivery of long-term, organisation or department-wide programmes without loosing steam or getting veered off course along the way. Participants will have a better awareness of what is required of them as individuals and as a team on such long-distance undertakings and will be more motivated to see themselves as part of a whole working towards a common goal.

Overview:

This course outlines the vital steps taken by different stakeholders during the course of a project to ensure high performance and a successful outcome. Participants become familiar with the different phases of a project and their particular role in each one. The focus is on how their own attitude and level of participation can make a difference to the end result, however remote and distant it appears.

Participants will develop an understanding of:

• What makes or breaks high performance projects.
• The full project cycle and how to distinguish between the different phases.
• Project management terminology.
• How their choices and decisions affect the final outcome.
• The importance of keeping in mind the bigger picture.

Participants will learn key skills to:

• Become aware of and communicate their personal and work needs in order to achieve effective teamwork.
• Challenge thoughts and feelings that may hinder them.
• Keep focused when things get though.
• Self-monitor and take responsibility for their own part.
• Ackowledge and celebrate small wins on the way.

Personal Development for Staff

Target Audience:

Members of staff.

Duration:

Half-a-day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To allow participants to take a step back from the daily pressures at work and at home to assess where they are at in their lives and where they want to go from here, from a career as well as from a personal point of view.

Overview:

Delegates are encouraged to take part in various self-discovery exercises that will indicate to them how satisfied they are with their current situation and what they may want to do about it. They then go on to devise a detailed action plan for change. This is an inspirational course where participants are only asked to share as much as they feel comfortable with. Most of the work is done individually or in pairs, in the strictest confidence.

Participants will develop an understanding of:

• Their life achievements to date.
• Their dreams and aspirations for the future.
• Their current level of satisfaction in various areas of their life, including work.
• What motivates them to want to change.
• What their next steps are.

Participants will learn key skills to:

• Separate emotions from facts when looking at their situation.
• Put in place the support they need to achieve these personal and work goals.
• Communicate their plan to others.
• Find and hold on to the right attitude to achieve success on their own terms.

Personal Development for Managers

Target Audience:

Managers and team leaders.

Duration:

Half-a-day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To allow participants to take a step back from the daily pressures at work and at home to assess where they are at in their lives and where they want to go from here, from a career as well as from a personal point of view.

Overview:

Delegates are encouraged to take part in various self-discovery exercises that will indicate to them how satisfied they are with their current situation and what they may want to do about it. They then go on to devise a detailed action plan for change. This is an inspirational course where participants are only asked to share as much as they feel comfortable with. Most of the work is done individually or in pairs, in the strictest confidence.

Participants will develop an understanding of:

• Their life achievements to date.
• Their dreams and aspirations for the future.
• Their current level of satisfaction in various areas of their life, including work.
• What motivates them to want to change.
• What their next steps are.

Participants will learn key skills to:

• Separate emotions from facts when looking at their situation.
• Set a clear direction for themselves with short-term and long-term goals.
• Put in place the support they need to achieve these personal and work goals.
• Communicate their plan to others.
• Find and hold on to the right attitude to achieve success on their own terms.

Managing Change

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

Creating highly skilled managers with the ability to successfully lead others through change, avoiding the confusion and uncertainty that often accompanies these processes. Pressure and stress for staff will be reduced and staff will be more co-operative and willing to adapt to new initiatives enabling organisational growth and development.

Overview:

The focus is on providing participants with the fundamental concepts to support and integrate their staff through the process of change. This is achieved through a thorough understanding of these transition times and the pitfalls to be expected and avoided, along with enhanced interpersonal skills to guide others through the sometimes threatening and challenging circumstances of change.

Participants will develop an understanding of:

• Why change is unsettling for everyone to varying degrees.
• Why change often stalls in organisations.
• How to handle cynicism, fear and resistance.
• How their own attitude is decisive in helping their team to cope with change.
• The stages of change and their corresponding role in each stage.

Participants will learn key skills to:

• Assess and monitor the evolution of the change process
• Develop strategies to support staff through change
• Provide direction and clarity for all
• Build trust and lead by example
• Encourage staff to take personal responsibility and fulfil their role to achieve the planned changes.

Leadership Skills

Target Audience:

Managers and team leaders.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

Develop current managers into becoming creative and inspiring leaders within the organisation, the kind other people look up to. Delegates should come out of the course confirmed in their ability to be a model and an initiator, with clear insights of where they are at and where they are going, so that they may create the momentum around them needed to move forward as a learning organisation.

Overview:

Building on delegates’ current experience of being managers, this course stretches their perception of their job and works on expanding their comfort zone to a place where they are confident to take a stand and make bold decision, clearly communicated and effectively implemented. With a strong focus on self-awareness and awareness of others, this course provides sharp tools and strategies to take a step up from ’simply managing’.

Participants will develop an understanding of:

• The qualitative difference between managing and leading
• The complex belief system and rule book that guide their every decision - mostly unawarely
• The strengths they can rely on and blind-spots they need to work on
• Their own need for a sustainable source of support and inspiration
• The importance of fostering each team member’s leadership capabilities

Participants will learn key skills to:

• Address personal barriers to effective leadership
• Sharpen their communication habits
• Develop and implement a team vision
• Build an enabling and motivating team environment
• Align their and their team’s personal goals with organisational goals
• Practice creative decision making and problem-solving

Emotional Intelligence

Target Audience:

Members of staff, team leaders, managers.

Duration:

1 day.

Logistics:

The ideal number of participants for this training is 9 to 12.

Objective:

To provide participants with the opportunity to learn new skills in the vital interpersonal field of emotional intelligence, with tools and strategies that can be implemented as soon as they are back in the workplace. Delegates will be able to ‘read’ themselves and others more effectively, hence be in a better position to reach a satisfactory solution to any problem encountered - to everyone’s benefit.

Overview:

Participants learn to accurately perceive, understand and express their feelings, in a way that allows their emotions to work for them rather than against them. Self-awareness is key here and there is plenty of opportunity for eye-opening insights into themselves and their interactions with colleagues.

Participants will develop an understanding of:

• Why emotional intelligence is so important and how it compares to IQ.
• What promotes and hinders emotional intelligence.
• The art of looking at things from different perspectives.
• How their own behaviour impacts on others.
• How to go about addressing areas where there is ‘room for improvement’.

Participants will learn key skills to:

• Develop self awareness - recognising their feelings and thoughts.
• Practice self-regulation - being able to control their emotions.
• Realise motivational factors - being able to persist in the face of discouragement.
• Experience empathy - being able to read emotions in others.
• Social skills - influencing and handling others

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